How do I order custom cakes/cupcakes?
We take both cake and cupcake orders in person, on the phone, and by email. At the time you place your order, you will receive a quote. All orders are custom and require full payment at time of order. You should place your order at least 2 weeks before you need it, as we make everything from scratch! call the store we may have availability!
What is your refund/deposit policy?
For all custom orders, the balance is due at the time the order is placed. Cancellations 2 weeks prior to the due date will be issued a gift card to the buyer for 50% of the order price. Cancellations made 7 days or less prior to the event will be asked to reschedule your order at a later date. By signing the agreement (or verbally agreeing to the order if placed by phone or email) the buyer has agreed to color, design, flavor, quantity, and other order details. Buyer also agrees that upon final payment and pick up of the order, buyer accepts the product "AS IS" and NO REFUND will be issued.
I ran out of time to order. What do I do?
Feel free to give us a call to see if we have last minute availability! Feel free to also stop in and see our wide selection of 2 layer cakes in the display case. We usually carry 6", 2 layer cakes that provide 4-8 servings. We also have 8", 2 layer cakes that provide 8-14 servings. Our display cakes are first come, first serve.
Can you hold a display cake for me?
We are more than happy to hold a display cake for you, provided you purchase beforehand over the phone. These cakes are pre-decorated and can be personalized with buttercream inscription at no additional charge.
What forms of payment do you accept?
We accept cash and certain debit/credit cards. We do not accept bills over 20$.
We accept Visa, Discover, and Mastercard.
We do not accept American Express or checks.